What you get
Asurtec can supplement your IT department or become your dedicated CIO/CTO and IT team, available by phone, e-mail and on-site 365 days a year. Our fixed-rate Managed IT service, bundled with our hugely popular Enterprise grade Voice over IP Telephony service, includes everything your organization needs to operate at it’s best:
- Data-Centre Hosted phone system with up to 5 connected devices per person (e.g., tablet, desk phone, cell phone VoIP App)
- Unlimited calling within Canada
- Call-center grade phone system software (extremely powerful and flexible)
- Unlimited technical support from our technical help desk for your phone service
- Unlimited administrative and re-programming changes to your phone system as desired
- 365 days/year remote and on-site help desk support
- Hosting of your virtual or physical servers in our Ontario-based data centres (includes VPN access for your staff)
- Professional administration of your organization’s MS 365 (Teams, SharePoint, e-mail, etc)
- Disaster-recovery quality backup of server applications and data, SharePoint Sites and Exchange Mailboxes
- monitoring and professional management of internet, network infrastructure and servers
- monitoring and professional management of servers and end-user devices using industry-leading remote management tool (RMM)
- centrally managed enterprise-grade anti-virus for all devices
- asset management, reporting and e-waste recycling
- IT planning, budget forecasting
- IT architect and design services
- IT projects with professional project management and communications
- monthly cyber-security training for all employees, students, volunteers with live trainer
- Mobile Device Management (MDM), full tech support and administration of your company-owned cell phones.
- Phishing Campaigns with written report to test your employees awareness of cyber threats
- Vendor Management
Pricing
Fixed-Rate All-Inclusive IT Managed Service
- Starting from $90 per computer per month
- Unlike other IT MSPs we do not charge extra for servers and we do not include firewalls, access points, printers or switches in the counts.
In addition to the above bullet points, for maximum predictability and management ease, we can create pricing for your organization that includes all replacement hardware costs and software license fees. Imagine knowing your total IT spending with precision in advance of your fiscal year.
Asurtec can also help you to migrate to or unlock the exciting potential of the Microsoft 365 cloud suite. We have the expertise with popular services like Azure AD, SharePoint, MS Exchange (E-mail), PowerBI and Teams necessary to help you get the most from these new technologies.
IT Managed Services helpdesk
Discover dependable support from Asurtec IT Managed Services Helpdesk, available seven days a week. Our commitment to providing top-notch IT support is at the core of our service excellence.
